If you’re having trouble putting Microsoft Office 2008 on your new Snow Leopard (OS 10.6) Mac, it may be because you need to install Rosetta, the PowerPC emulator that allows you to run older software that was not designed to run on Intel Macs.
As it turns out, while Office 2008 is completely universal (that is to say, it will work with both PowerPC and Intel Macs), the installer is written only for PowerPC. If you put the disk in your computer without Rosetta, you will probably receive a message about it not being compliant, or you may not see the disk at all. If this happens, simply insert the Snow Leopard disk, and add Rosetta. Then re-insert the Office disk and it should prompt you to use Rosetta to run the installer.
Someone at my work had a problem with Microsoft Office 2008 for the Mac crashing whenever they’d go to File > Open inside of Word. If they double-clicked on the file, everything was fine. Not wanting to hunt around through infinite Library folders looking for the offending files and “uninstalling” Office, I found a quick and easy solution online:
According to this site, “This is due to corrupt preferences, specifically the UserName/Library/Preferences/com.microsoft.Word.plist . Quit Word, drag that file to the desktop, and relaunch Word.” That solution worked perfectly for my customer, and they’re back to happily opening files from inside of Office.
Now, if that doesn’t work, there are some additional preferences files you can tweak/delete. You can find that additional troubleshooting advice here.