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Patch for Treo 700w/wx call dropping audio problem

If you own a Treo 700w or 700wx, you’ve probably noticed an annoying tendency of the phone to drop calls when either another caller rings in or a voicemail notification arrives. Turns out this is a known issue with those models of Treos, and Palm as a patch for it.

It’s actually very simple to apply the patch, and if you’re a Verizon Wireless customer you can download it OTA directly from your phone. URL for the mobile page is http://www.palm.com/us/support/mobile/downloads/audio_patch_vzn.html, and you can also get to the page by choosing ‘Support’ on the Palm homepage on your Treo (assuming you haven’t set it to your own homepage).

I’ve had my phone patched for about 3 days now, and I haven’t lost a call since. I’ve had multiple people ring in while I’ve been on the phone, and although I haven’t seen a voicemail come in simultaneously with a call, that’s probably because having a second caller ring in no longer drops both calls. I still can’t pretend I like my Treo, or that I think it’s well-designed or reliable, but I have to admit this really makes it about 5 times less annoying to deal with on a daily basis.