Office Word 2008 for Mac crashes when you choose File > Open

Someone at my work had a problem with Microsoft Office 2008 for the Mac crashing whenever they’d go to File > Open inside of Word. If they double-clicked on the file, everything was fine. Not wanting to hunt around through infinite Library folders looking for the offending files and “uninstalling” Office, I found a quick and easy solution online:

According to this site, “This is due to corrupt preferences, specifically the UserName/Library/Preferences/ . Quit Word, drag that file to the desktop, and relaunch Word.” That solution worked perfectly for my customer, and they’re back to happily opening files from inside of Office.

Now, if that doesn’t work, there are some additional preferences files you can tweak/delete. You can find that additional troubleshooting advice here.


  1. Denise says:

    Word 2008 for Mac crashing whenever I do anything like cut & paste, delete, etc. Has anyone had this problem? Is there a patch or something? I am working on my book. I have a deadline and this thing is not helping. So frustrating!

    Thanks in advance for any help.



    • Vasken says:

      Try going to Applications->Utilities, and choosing Disk Utility. The run a Repair Permissions on your hard drive. This usually fixes most Mac problems like what you're describing. You can also look in Applications-> Microsoft Office 2008 for the Microsoft Update Tool and try to update Office, if it is not the latest version. If neither of these things work, I'd recommend backing up and re-imaging the machine, or maybe Googling "manual uninstall microsoft office 2008 mac." Good luck!

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