From Treo

Reset your Treo’s voicemail pop-up to your new number

Treo Voicemail PopupIf you own a Treo 700w or wx, you know that when you get a voicemail, you see a little pop-up on the screen with the option to ‘Listen’ to or ‘Dismiss’ the new voicemail. If you choose “Listen,” it should dial the number of your phone and call your voicemail. If you got an unlocked or otherwise used Treo, however, it may dial the number of the previous owner’s voicemail. Here’s how to fix that:

1) Go to the Verizon Wireless website and follow the instructions there to delete and recreate your Voicemail speed dial option.

2) It is SUPER important to note that you cannot enter the Voicemail contact as the 10-digit phone number (the link above gives you that option). You MUST use *86 and name the speed dial “Voicemail.” Otherwise, your speed dial will work properly, but your pop-up will still dial the old number. DO NOT tie it to an existing contact.

This will reset the pop-up menu to dial your voicemail number. Enjoy your terribly designed phone as much as possible!

P.S. While on the phone with Verizon for this problem, I confirmed with them that there is no way to actually turn the Treo OFF. It goes into ‘flight mode,’ but as you know if you’ve ever flown, you can’t use that until 10,000ft. The solution is just what I thought: pull your battery.

Patch for Treo 700w/wx call dropping audio problem

If you own a Treo 700w or 700wx, you’ve probably noticed an annoying tendency of the phone to drop calls when either another caller rings in or a voicemail notification arrives. Turns out this is a known issue with those models of Treos, and Palm as a patch for it.

It’s actually very simple to apply the patch, and if you’re a Verizon Wireless customer you can download it OTA directly from your phone. URL for the mobile page is, and you can also get to the page by choosing ‘Support’ on the Palm homepage on your Treo (assuming you haven’t set it to your own homepage).

I’ve had my phone patched for about 3 days now, and I haven’t lost a call since. I’ve had multiple people ring in while I’ve been on the phone, and although I haven’t seen a voicemail come in simultaneously with a call, that’s probably because having a second caller ring in no longer drops both calls. I still can’t pretend I like my Treo, or that I think it’s well-designed or reliable, but I have to admit this really makes it about 5 times less annoying to deal with on a daily basis.